So what did David Andrew Haulage, a haulage distributor based near Boston in Lincolnshire, do when they needed to install new doors in their depot to service their fleet of 60 purpose - built refrigerated vehicles? They contacted Crawford UK Ltd, the UK’s leading provider of door and logistics solutions. For David Andrew Haulage, the benefit of using Crawford was that they could utilise the Company’s design and technical expertise to specify and install the doors; and better still use Crawford for a long term preventative maintenance programme to ensure the doors were fully maintained in the future.
High Speed and Overhead Sectional Doors
The depot contains 9 loading bays, working 24 hours a day. Ensuring the doors and levellers are fully operational all day every day is vitally important to the smooth operation of the business. Crawford therefore recommended the installation of their Econoroll High Speed Doors and 542 Overhead Sectional Doors, combined with the Crawford Hafa Leveller. The Crawford E1000 Econoroll door is made of strong thick polyester fabric with integrated aluminium ribs giving resistance to air pressure and moderate wind forces. Most importantly for David Andrew Haulage the warehouse temperatures can be kept at the correct level due to its fast opening speed.
Crawford 542 Overhead Sectional Door
The Crawford 542 Overhead Sectional Door used on the docking bays is designed for customers who need robust, well-insulated and space-saving doors in the outer walls of insulated industrial premises. The door glides up under the roof when opened allowing free space around the door opening and leaving the door opening completely free.
Service Keys Programme
When it came to ongoing servicing of the doors and levellers on site Crawford recommended the Service Keys programme at the highest level, Red, for the company. This means that by taking up this agreement a 24/7 emergency response cover every day of the year is available along with extended warranties, preferential rates for call out and repairs and a priority response over non-contract customers.
Regular maintenance is planned in for the customer twice a year, along with an annual overview report and consultation so that David Andrew Haulage can forget about any ongoing maintenance and leave this to Crawford. But they have the piece of mind that the doors are being continuously reviewed and any future upgrades and changes in legislation recommended when appropriate.
David Andrew comments on the service “I have chosen a red key contract because I need a quick and reliable service on the same day of a breakdown. The cost of a bay not working totally disrupts my business operation and it is paramount that we sort it immediately. Crawford was able to offer me this service and I had no hesitation in taking this up.”
Further information
For further information on Crawford UK Ltd telephone 0114 257 4330 for new doors or email sales.uk@crawfordsolutions.com or for service, maintenance and repair enquiries please email service.uk@crawfordsolutions.com or visit the website www.crawfordsolutions.uk.com.